Turning Natural

I’ve been a customer of Turning Natural for over 2 years, and I’m deeply disappointed by the customer service. I ordered a 7 day juice cleanse and was told to pick up my 2nd set of juices on Sunday, which would include only 2 pickups, but when I arrived, the staff told me the delivery didn’t come and he said I have to come back for 3 pickups, which is not accurate and not on the website. I waited over an hour for my juices and the staff finally gave me my 2nd pickup of juices without the delivery once I returned in the store. I always came to pick up my cleanse for two days, not three. I am deeply disappointed by the customer service and inconvenience.

Pitaya bowl was nasty. It was frozen like an ice cube with banana slices slapped on top. The customer service is terrible! Cashier lady doesn’t greet, doesn’t speak. Not even if someone says “thank you” they will look at you and say nothing. I just don’t understand businesses anymore. Customer service doesn’t even matter. Like it used to. Distasteful place.

The food here is delicious but this location constantly opens really late. Walked down to get a smoothie and They weren’t open til 10:30am when online it says 9am. Somewhat misleading and inconvenient. Should definitely change the time online it’s very obvious that they’re understaffed.

Turning Natural is a great place to visit for Smoothies, Juices & they even carry some Dodah’s Kitchen items. The Nipsey Blue Smoothie was great & I was pleasantly surprised by the Dodah’s Kitchen Vegan Blueberry Cheesecake.

The contact phone number doesn’t work. The menu in the store on display sounds really lovely but they never have any of the items. Lack of management and care at this establishment.